Local Delivery / International Shipping Policy

NOTE: Only valid for orders placed before 12pm on weekdays (excluding Public Holidays). This service is not available for BBQ Grills order.

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Local Delivery (excluding BBQ Grills, unless stated):

Here at GreenLeif, we aim to dispatch all orders within 3 to 5 business days. If your order has item that is out of stocks, we will notify you via email / WhatsApp as soon as possible so the necessary arrangements can be made.

 

For venues without lift landing, an additional charge of $10 per flight of stairs would apply. This applies to heavy and bulky items such as BBQ Grills, Copier Papers, Gardening Supplies (not limited to) such as Plant Racks, Soil, Sand & Stones etc. *Failure to inform upon order confirmation may result in order delays.

In the unlikely event if you did not receive your order after 5 business days, please email us at greenleif@snlseals.com or WhatsApp us at +65 8866 5155.

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International Shipping:

We are grateful to have customers from all over the world! For overseas buyers, please contact us via the contact form or email us if you are keen to place an order or check on the shipping cost. We will response to your queries as soon as possible. 

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Store Pick Up:

Customers who have selected store pick up, your orders will usually be ready on the next day from 3PM onwards if you placed an order before 8AM. If you placed an order after 8AM, your order will be ready on the following day 3PM onwards.

If your order has item that is out of stocks, we will notify you via email / WhatsApp as soon as possible so the necessary arrangements can be made. 

Once your order is ready to be picked up, you will receive an email / WhatsApp notification. 

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BBQ Grills Delivery:

Customers who have placed order for BBQ Grills will be contacted by us to arrange a delivery date that best suits you! All BBQ Grills deliveries will be sent by our own fleet and deliveries are scheduled between Monday – Saturday 9.00am – 6.00pm.

On the day of your BBQ Grill arrival, it is important you make sure someone is present to inspect and sign for the goods. If our courier is unable to obtain a signature and no one is present to accept the delivery then your order will not be left. You will incur an additional delivery charge if you fail to be present on your pre-arranged delivery schedule. If you wish for us to leave your delivery unsigned for, a written permission is required.

We suggest you have at least one other person with you to assist in accepting the delivery. Our couriers are not insured to take BBQ Grill or other items into your property and the placement of your product is at the discretion of the driver.

If you require us to bring the grills to higher floor, there will be charges at $10 per flight of stairs.