WHEN DOES COVERAGE BEGIN?
6 months of coverage on your Char Broil grill starts on the original date of purchase. Only the original purchaser is covered under this warranty. Please make sure you retain a copy of your proof of purchase (receipt). Register your warranty to enjoy additional 6 months of coverage.
Grills purchased from GreenLeif.sg
All grills purchased from GreenLeif.sg will have a warranty coverage for 1 year. Register your warranty to enjoy 18 months of coverage.
*Note: A dated sales receipt will be required for warranty service.
WHAT WE COVER?
GreenLeif provide up to 18 months warranty for any manufacture fault issue base on the date from the issued receipt. The wear and tear issue does not include in the warranty.
HOW TO CLAIM WARRANTY
If you wish to make a claim on a Char Broil product, please bring the product (or picture of defect or damage) along with a copy of your proof of purchase (receipt) to us as soon as possible (within the valid warranty date).
We will then assess whether the product is defective. Defects and damages arising from wrongly use of the product will not be covered by GreenLeif 's warranty program. However, any product defects or damages, which are covered by GreenLeif's warranty, will be rectified or product replaced.
Tip: Use your mobile device to take a picture of your receipt just in case you misplace the physical copy.
WHAT WILL VOID WARRANTY?
Any damage resulting from accident, alteration, misuse, abuse hostile environments and improper installation.
WHAT IS NOT COVERED?
Gas cylinder, Hose, Clips & Base, and Regulator are not included.
Wear and tear surface issues such as:
• Discoloring by Heat/ Weather
• Abrasive and Chemical Cleaners